An AI front desk for dental practices
Your practice is open
40 hours a week.
Patients have questions
the other 128.
Roanlight answers them on your website and on your Facebook page, using your own services, hours, insurance and prices. It reads your live schedule, and it books the appointment.
The demo is a complete dental practice. The chat in the corner of it is the real product, answering live. Ask it anything a patient would.
Scroll. The conversation plays as you go.
- Monday night · after hours
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I know it's late. I've been meaning to get an old filling looked at. Do you take Alberta Blue Cross?
11:02 PM
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Yes, we do accept Alberta Blue Cross, we can run a free benefits check to see exactly what your coverage includes for this.
11:02 PM · answered in 4 seconds
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My coverage is nearly used up for the year. If it needs more than a filling, can I spread the cost?
11:04 PM
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Absolutely, we work with patients on this all the time. We offer in-house payment plans for short-term needs, and the exact terms get worked out with our treatment coordinator, John. We have Tuesday, July 28 at 9:00 AM with Dr. Rowe open. Does that work for you?
11:04 PM
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Yes, 9:00 works.
11:05 PM
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You're set for Tuesday, July 28 at 9:00 AM with Dr. Rowe for your filling. See you then!
11:06 PM
The gap
Nobody chooses to call at eleven at night.
They just have the question then.
A patient looks up a practice when the pain starts, when the insurance letter arrives, when the kid comes home from hockey. Most of those moments land outside your hours.
What they find is a phone number that rings to nothing and a contact form that doesn't say when anyone will reply. So they can't tell whether to wait an hour or a week, and the next practice's form is one tab away.
There is nothing on most practice websites that answers a question at the moment it's asked. That's the whole opening.
Where it answers
Every place a patient already writes to you.
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Website chat
A chat panel on your own site, answering in your practice's voice.
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Facebook
Messages to your Page inbox, answered by the same assistant.
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Instagram
DMs to your account, answered the same way.
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WhatsApp
Messages to your WhatsApp Business number.
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Text
Texts to your practice's own number.
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Voice
Calls to your practice, picked up the same way.
Designed for you only
Not a generic bot. A model trained only for your practice.
Every answer comes from a model trained around your practice alone: your services, your fees, your hours, your team, the way your front desk already talks to patients. Nothing generic, nothing borrowed from another clinic.
Your schedule
Books the visit directly in your schedule.
It integrates directly with the scheduling system your practice already runs, so patients get a real time and a real booking, not a promise to call back.
Whatever you run
OpenDental, Dentrix, Eaglesoft, Denticon, and more. Ask us about yours.
Ten minutes, no call
There is a whole dental practice at dental.roanlight.com. Go be a patient.
Roanlight Dental in Brookvale, Alberta isn't real. The website is complete anyway, with services, fees, team and hours, and the chat in the corner is the actual product, running live against a real schedule. It is the fastest way to know whether this is any good.
Things worth asking it
- “How much is a crown?”
- “Do you take Sun Life?”
- “I have no insurance. Can I pay this off?”
- “Can I get in this week?”
- “My gum is swollen and it hurts.”
- Then try to catch it out. Please do.
Going live
Nothing to install. Your team keeps working the way it works.
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1
We read what you already say
Your website, your fee list, your insurance arrangements, and, if you'll share it, a year of your own past patient messages. That last one is what makes the assistant sound like your office instead of a template.
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2
You correct it before a patient ever sees it
We show you the assistant answering real questions from your own history, side by side with what your team actually replied. You mark what's wrong. We fix it. Repeat until you're happy.
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3
A snippet on your site, one connection to your Page
The chat panel goes on as a small snippet your web person can add in a few minutes. Facebook Messenger needs you to authorize your Page once.
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4
You choose how much rope it gets
It can draft replies for your team to review and send, or answer on its own. Start with drafts if you'd rather watch it for a while. That switch is yours.